Cross Connects

Equinix Cross Connects provides direct access to networks and enterprises, cloud service providers, and digital content providers in data centers. It supports enhanced network performance, increased resiliency, more reliability, and added security. Network providers can efficiently distribute content, exchange data, and deploy applications in the cloud. By connecting to multiple infrastructures in the data center, latency is minimized.

Cross Connects 2023.2 is available April, 2023.

This release enhances the ordering experience for our users by adding helpful notes, notifications, and links to the automated Digital LOA process.

E-Signatures for Multiple Connection Orders

When submitting orders for multiple standard Cross Connects, our customers can now use the e-Sign option. The details for the new connections are included in the order quotation PDF, which customers receive in an email link. For more information about e-Sign, see Digital Signatures.


Order Cross Connects with a Digital LOA Token


Cross Connects Ordering Flow


Order a Standard Cross Connect Using Guided Ordering

Cross Connects 2023.1 is available February, 2023.

This Cross Connects release offers improvements to the user interface on the Equinix Customer Portal for increased ease of use and more ordering options. A few of the highlights for this release are listed here.

Edit Details in an Order

To assist in ordering Standard Cross Connects through the Customer Portal, new editing options are available. Connection details, contact information, and additional notes are easier to update when placing Cross Connects orders.

Flexible Scheduling Option

When placing an Expedited order for a Cross Connects connection, a user can now select a check box to allow Equinix to convert the order to Standard scheduling. This choice allows for flexibility in scheduling, if Equinix technicians aren’t available for the requested expedited schedule.

Metro Connect Option

A new tile for Metro Connect guided ordering is now available in the Cross Connects Interconnection Catalog in the Customer Portal.


Cross Connects 2022.1 is available February 14, 2022.

A new video describes how to place online orders for Equinix Cross Connects.


Cross Connects Ordering Flow


Order a Standard Cross Connect Using Guided Ordering